All Your Sourcing Questions — Answered

We are the factory. Zhejiang Jupeng Drinkware Co., Ltd. owns and operates a 10,000 m² production facility in Zhiying Industry Area, Yongkang City, Zhejiang Province. We have 100+ production staff across 8 workshops. There are no middlemen — you deal directly with the manufacturer, which means lower prices, faster communication, and direct access to our engineering team.

We were founded in 1998 — that's decades of continuous operation in Yongkang, China. We've served 5,000+ global importers, survived multiple global economic cycles, and built a reputation on consistent quality and on-time delivery. Our stability is one of the most important reasons clients choose us over newer suppliers.

Yes, factory visits are always welcome. Please contact us in advance to schedule your visit. We'll arrange a factory tour showing all 8 workshops, QC processes, and product showroom. Yongkang is a 3-hour drive from Ningbo Port. If a physical visit isn't possible, we can arrange a live video factory tour via WhatsApp or Zoom.

We have supplied Hallmark (US retail chain — passed their Function Reliability Test), KRAUS (Israel), Hello Kitty, ANDA, ASI, PPAI members, ZENIC, and thousands of importers and brands in 80+ countries. Hallmark approval is particularly significant — it's one of the most rigorous retail supplier qualification processes in the US.

Our standard MOQ is 500 pieces per design for most products. A few plastic models have a 1,000-piece-per-colour minimum instead. Gift sets (combining 2-3 items) have MOQ of 500 sets. Large orders of 10,000+ pieces receive priority scheduling and better unit pricing. There's no maximum order size.

Pricing depends on: product model, material specification, order quantity, logo complexity, and packaging requirements. We don't publish a general price list because it wouldn't be accurate without knowing your specific requirements. Send us your target product, quantity and customization requirements via our inquiry form and we'll send a detailed price list within 24 hours — covering FOB, CIF and DDP price tiers.

Standard terms: 30% deposit before production, 70% balance before shipment via T/T (Telegraphic Transfer / wire transfer). For established long-term customers: 30% deposit + 70% against B/L copy. For sample orders: 100% prepayment via T/T or PayPal. Letter of Credit (LC) available for orders exceeding $50,000 USD. Western Union accepted for small amounts.

Submit a sample request via our contact form or email info@jupengcup.com. Specify the product model, color, logo and packaging requirements. Sample production takes 7–10 business days. We charge sample cost at production cost (not free — to filter serious inquiries). Sample cost is 100% deducted from your first bulk order of 1,000+ pieces. Shipping via DHL/FedEx/UPS Express — buyer pays freight.

Samples: 7–10 business days.
Standard bulk orders (OEM): 30 days from deposit payment.
ODM with new mold: 60 days for tooling + 30 days production = ~90 days total.
Spot stock orders (standard models, no logo): 7–15 days.

We send production milestone photos at: materials confirmed, production start, 50% complete, pre-shipment QC. Rush service is available for urgent orders — please discuss requirements with our sales team.

We take delivery dates seriously. Our on-time delivery rate exceeds 95%. For time-critical orders, we can include a late delivery penalty clause in the sales contract. If production is delayed due to our fault, we offer priority air freight at our cost for a portion of the order. We've never missed a critical holiday season deadline for any major retail client.

We hold 5 core food-safety certifications, plus a Hallmark reliability test — the core five issued by STQ Testing Services Co., Ltd. (accredited third-party lab in Suzhou, China):

• FDA 21 CFR — US food contact materials
• LFGB — German food safety law
• EU Regulation 1935/2004 — EU food contact compliance
• California Prop 65 — Phthalates, Lead, Cadmium testing
• GRS V4.0 — Global Recycled Standard
• Hallmark Function Reliability Test — passed 2017

All PDF documents are available to download instantly — no email required.

Yes. We work with accredited labs including SGS, Bureau Veritas, Intertek, TUV, and STQ. If your buyer requires a specific test (e.g., EN 12983, BS EN 13307, REACH, RoHS, or retailer-specific test protocols), we can arrange it. Test costs are typically borne by the buyer but we coordinate the entire process and ensure the product passes before shipment.

Yes. We have a Prop 65 compliance test report (SZ2022091339) from STQ Testing Services covering phthalates content (CPSIA section 108), lead (Pb) and cadmium (Cd) content. All products PASS. We also apply Prop 65 warning labels to products destined for California retail or Amazon US per your instructions. This is standard in our FBA prep service.

We offer 4 core logo methods in-house:
1. Silk screen printing — 1–3 colors, most cost-effective
2. Laser engraving — permanent, premium feel
3. Heat transfer printing — full 360° color wrapping
4. UV digital printing — photo quality, optional 3D raised effect

Pad printing and in-mould labelling are available as special options, and we also offer decorative finishes such as electroplating (chrome, gold, rose gold) and embossing (3D raised logo in the metal). Our team will recommend the best method for your design and product type.

Yes, absolutely. We sign NDAs before any proprietary design files, sketches, or trade secrets are shared. Our NDA covers: full confidentiality of your design, prohibition on sharing with other clients, non-competition clause for your specific product category. We can sign our standard NDA template or yours — whichever you prefer. This applies to all ODM projects.

We offer complete packaging customization:
• PE bags — clear/frosted with custom print + suffocation warning
• Color gift boxes — full CMYK printing, matte/gloss lamination
• Gift sets box — multiple items with foam inserts
• Retail hang tags — Prop 65 warning, barcode, features
• Sleeve packaging — shrink sleeve or paper sleeve
• Amazon FBA prep — FNSKU label, Prop 65 sticker, carton marking

Yes. Our shipping team (Abey) handles complete Amazon FBA prep and direct shipping:
• FNSKU barcode labels per unit
• California Prop 65 warning stickers
• Suffocation warning labels (poly bags <5" x 5")
• FBA carton dimensions and weight compliance
• Carton content labels (SSCC / FBA standard)
• Direct LCL or FCL sea freight to Amazon FBA (US/UK/EU/Japan)
• Complete shipping documentation and customs clearance

We've done hundreds of FBA shipments. Just send us your FBA shipment plan and we handle the rest.

Based on our Amazon seller client feedback, our best-performing SKUs are: vacuum thermos bottles (500ml–1L), insulated tumblers with lid and straw, sport water bottles with flip-top lid, and beer mugs. Key factors: products with <0.3% return rates, certified (FDA + Prop 65 = fewer listing issues), and price points that allow $25–$45 retail pricing with healthy margins. Contact us for our curated "Amazon Best-Seller Bundle" recommendations.

We operate a 3-stage QC system:
• IQC (Incoming Quality Control) — raw material inspection: stainless steel grade, plastic composition, paint specifications
• IPQC (In-Process QC) — checking at 5 production stages: body forming, welding, painting, printing, assembly
• FQC (Final QC) — 100% leak test, 10% AQL sampling for appearance and function before shipment

Our defect rate is below 0.5%. We document all QC records and provide reports on request.

Yes, we always welcome third-party inspection. We work regularly with SGS, Bureau Veritas, Intertek, and TUV inspectors. You can commission a pre-shipment inspection (PSI) at 80-100% production completion. We coordinate with your inspection company and ensure product accessibility. There is no charge from our side for third-party inspection visits.

We offer: FOB (Yongkang/Ningbo/Shanghai — most common), EXW (Yongkang factory), CIF (Cost + Insurance + Freight to your port), and DDU/DDP (Delivered Duty Unpaid/Paid — door to door). We work with multiple freight forwarders and can provide competitive ocean freight rates for LCL (less-than-container load) and FCL (full container load).

We provide all standard export documents:
• Commercial Invoice (with Harmonized Code / HS Code)
• Packing List (with carton dimensions and weights)
• Bill of Lading (Ocean) or Airway Bill
• Certificate of Origin (CO) — Form A (GSP) or General CO
• Health Certificate (if required for your country)
• Fumigation Certificate (for wooden packaging)
• SGS pre-shipment inspection report (on request, buyer's cost)
• All product certification reports (FDA, LFGB, EU, Prop 65)